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Hy-Vee, Inc.

Baker

Cottage Grove, Minnesota•Full-time
$17 - $21.25 weekly
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About the Job
Job Description:
Job Title: Baker
Department: Bakery
FLSA: Non-Exempt
General Function
Responsible for baking products for orders and to replenish displays. Additionally, ensuring to always maintain a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies:
  • Partnerships.
  • Growth mindset.
  • Results oriented.
  • Customer focused.
  • Professionalism.

Reporting Relations:
  • Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager.
  • Positions that Report to you: Apprentice Baker, Bakery Designer, Wrapper, Fryer.

Primary Duties and Responsibilities:
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • Escorting them to the products they’re looking for.
    • Securing products that are out of reach.
    • Loading or unloading heavy items.
    • Making note of and passing along customer suggestions or requests.
    • Performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Checks orders for the day and sets up a timeline and production schedule.
  • Prepares make up, bakes, and fries all department products as needed.
  • Reviews the status and appearance of product for freshness and pulls by stale date.
  • Invoices and puts away product as instructed by the department manager.
  • Anticipates product needs, not only for the current day but subsequent days.
  • Inspects incoming products quality and quantity, e.g. mispicks.
  • Understands the use and issues related to bakery equipment and follows up on potential maintenance issues.
  • Checks signage for correct labels on ad items.
  • Reviews department for potential safety issues, e.g. hot racks or knobs in hot water.
  • Operates as a lead with bakery clerks.
  • Prioritizes orders as per customer and department manager request; checks orders (not only special orders, but future orders for the day).
  • Proofs necessary items.
  • Pulls product from the freezer or the cooler.
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
  • Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager.
  • Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products.
  • Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager’s absence.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction.

Education and Experience:
High school or equivalent experience (department training helpful) and over six months up to one year of similar or related experience.

Physical Requirements:
  • Must be physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects.
  • Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of vision
  • Must be able to perform the following physical activities: Stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This position is continually exposed to flour, noise, and temperature extremes. There is frequent exposure to dampness, vibrations, equipment movement hazards, and occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job:
Mixers, proof box, ovens, sheeter, rounder, dishwasher, fryer, telephone, and intercom, cash register, label machine, shrink wrap machine, RPM, copy cake machine.

Contacts:
Deals with customers and the general public on a daily basis, works with suppliers/vendors weekly, and deals with Federal/State Governmental or Regulatory Agencies yearly.

Confidentiality:
Has access to confidential information including sales.

The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.
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