Additional Considerations (if any):
Night & Weekend Shifts Required
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Dairy Clerk
Department: Dairy
FLSA: Non-Exempt
General Function:
Responsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies:
- Partnerships.
- Growth mindset.
- Results oriented.
- Customer focused.
- Professionalism.
Reporting Relations:
- Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager.
- Positions that Report to you: None.
Primary Duties and Responsibilities:
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Assists customers by: (examples include)
- Escorting them to the products they’re looking for
- Securing products that are out of reach
- Loading or unloading heavy items
- Making note of and passing along customer suggestions or requests
- Performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Rotates and replenishes merchandise and ensures highest quality standards are met.
- Unloads trucks and places product in appropriate storage area.
- Faces merchandise.
- Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
- Builds end caps display and fills through the week as necessary.
- Orders product and supply that is requested by department manager
- Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
- Participates in the physical inventories (monthly and quarterly).
- Checks invoices against delivered product when asked.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
- Ability to do simple addition and subtraction; copying figures, counting and recording.
- Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Education and Experience:
Less than high school or equivalent experience and six months or less of similar or related experience.
Physical Requirements:
- Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
- Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.
Equipment Used to Perform Job:
Box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM.
Contacts:
Has daily contact with suppliers/vendors and customers.
Confidentiality: None
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
https://hyvee.wd1.myworkdayjobs.com/en-US/HyVeeCareers/details/Dairy-Clerk_R228009?primaryLocation=e46cdc99ed72010118b9fc7f5fd30000